Fidelity Background Checks

Last Updated: October 9, 2026

Welcome to Fidelity Background Checks

Welcome to the Fidelity Background Checks website, located at https://fidelitybackgroundchecks.com/.

These Terms of Use (“Terms”) govern your access to and use of the Fidelity Background Checks website, its content, and any online features or resources made available through the website.

By accessing or using this website, you agree to comply with these Terms and all applicable laws and regulations. If you do not agree with these Terms, please discontinue use of the website.

Fidelity Background Checks (“Fidelity,” “we,” “us,” or “our”) reserves the right to modify these Terms as described below.

These Terms govern general website use. Background screening services may be subject to separate client agreements, authorizations, disclosures, and other applicable terms.

1. About Our Services

Fidelity Background Checks provides background screening solutions designed to assist employers, businesses, property management companies, and other authorized organizations with screening and verification needs.

Depending on the services requested and available, background screening may include:

• Employment background checks

• Criminal background screening

• County, state, and federal criminal record searches

• Employment and education verification

• Motor vehicle record searches

• Healthcare and industry-specific screening

• Tenant screening

• Other authorized screening and verification services

The availability, scope, requirements, and limitations of individual services may vary based on applicable laws, jurisdiction, information sources, and contractual arrangements.

Information provided on this website is intended for general informational purposes and does not constitute a guarantee that a particular screening service or record is available.

2. Acceptable Website Use

You agree to use the Fidelity Background Checks website only for lawful purposes and in accordance with these Terms.

You may not:

• Use the website for fraudulent, deceptive, or unlawful activities.

• Attempt to gain unauthorized access to website systems, databases, or user accounts.

• Interfere with the operation, security, or functionality of the website.

• Introduce viruses, malicious software, or other harmful technologies.

• Collect or extract website information through unauthorized automated methods.

• Misrepresent your identity, organization, or purpose when requesting information or services.

• Use website content or background screening information to violate applicable privacy, employment, or consumer protection laws.

We reserve the right to restrict or terminate access to the website when necessary to address suspected misuse, security threats, or violations of these Terms, subject to applicable law.

3. Background Screening Authorization and Permissible Purpose

Background screening services may be subject to the Fair Credit Reporting Act (FCRA), state consumer reporting laws, privacy regulations, and other applicable requirements.

Organizations requesting consumer reports must have a legally permissible purpose for obtaining and using the information.

For employment-related consumer reports, employers generally must provide required disclosures and obtain appropriate written authorization from the individual before requesting a report.

By requesting background screening services, clients are responsible for ensuring that:

• A legally permissible purpose exists for each requested report.

• Required applicant disclosures and authorizations have been obtained.

• Background screening information is used only for authorized purposes.

• Applicable federal, state, and local laws are followed.

• Consumer reports are not obtained or used for prohibited or discriminatory purposes.

Additional requirements may apply depending on the type of report, intended use, industry, and jurisdiction.

4. Employer and Client Responsibilities

Organizations using Fidelity Background Checks services are responsible for their own hiring, screening, and eligibility decisions.

Employers and other authorized users must independently determine which screening requirements apply to their organization.

Client responsibilities may include:

• Establishing lawful and consistent screening procedures.

• Providing required disclosures and obtaining authorizations.

• Following applicable FCRA requirements.

• Complying with Equal Employment Opportunity Commission (EEOC) guidance and applicable anti-discrimination laws.

• Following relevant state and local background screening restrictions.

• Protecting confidential applicant and employee information.

• Following applicable pre-adverse and adverse action procedures.

Fidelity Background Checks does not make employment decisions on behalf of clients unless expressly agreed to under a separate authorized service arrangement.

5. Accuracy and Availability of Background Screening Information

Background screening information may be obtained from courts, government agencies, educational institutions, employers, commercial databases, and other authorized sources.

The accuracy, completeness, and availability of information may depend on the original reporting source, jurisdiction, record maintenance practices, and other factors.

Some records may be unavailable, incomplete, outdated, restricted, or subject to additional verification requirements.

Fidelity Background Checks recognizes its obligations under applicable consumer reporting laws, including requirements concerning reasonable procedures to assure maximum possible accuracy where the FCRA applies.

Nothing in these Terms limits any legal duty to investigate qualifying consumer disputes, correct inaccurate information, or comply with applicable consumer reporting requirements.

6. Applicant and Consumer Rights

Individuals who are the subjects of background screening reports may have rights under the FCRA and applicable state laws.

Depending on the circumstances, these rights may include:

• Receiving required disclosures before certain reports are obtained.

• Providing authorization for employment-related background screening.

• Requesting disclosure of information maintained in their consumer reporting file.

• Disputing inaccurate or incomplete information.

• Receiving required notices when adverse decisions are based on consumer reports.

• Obtaining information about the consumer reporting agency that prepared a report.

Individuals seeking information about their rights may visit the Consumer Financial Protection Bureau at https://www.consumerfinance.gov/.

Nothing in these Terms waives, restricts, or limits any rights provided to consumers under applicable law.

7. Privacy and Protection of Personal Information

Fidelity Background Checks recognizes the importance of protecting sensitive personal and business information.

Information submitted through the website may include names, contact details, company information, and other information voluntarily provided by visitors.

The collection, use, storage, and disclosure of personal information are addressed in our Privacy Policy and applicable service agreements.

Visitors should avoid submitting sensitive personal identifiers, such as Social Security numbers, through general website contact forms unless specifically instructed to use an authorized secure submission method.

For additional information, please review our Privacy Policy and Security Information pages.

8. Website Security

We recognize the importance of maintaining a secure and reliable online environment.

Users agree not to attempt to compromise the confidentiality, integrity, or availability of the website or related systems.

Prohibited activities include unauthorized account access, interference with website operations, attempts to bypass security controls, and unauthorized collection of information.

While reasonable security practices are important, no website or internet-based transmission method can be guaranteed to be completely secure.

Users are responsible for taking appropriate precautions when accessing online services and submitting information.

9. Intellectual Property Rights

Unless otherwise indicated, website content, including text, graphics, logos, branding, design elements, and other original materials, is owned by Fidelity Background Checks or used with appropriate authorization.

Content is protected by applicable copyright, trademark, and intellectual property laws.

You may view, download, or print reasonable portions of publicly available website content for personal, noncommercial informational purposes, provided that copyright notices and other proprietary information remain intact.

You may not reproduce, distribute, modify, republish, or commercially exploit website content without prior written authorization, except as otherwise permitted by law.

10. Third-Party Websites and Resources

The Fidelity Background Checks website may contain links to third-party websites, government agencies, regulatory resources, or external service providers.

These links are provided for informational purposes and convenience.

We do not necessarily control or endorse the content, security practices, privacy policies, or availability of third-party websites.

Accessing external websites is subject to the terms and policies established by those third parties.

We encourage visitors to review applicable privacy policies and terms before providing information to external websites.

11. Information Provided for Educational Purposes

The Fidelity Background Checks website may contain articles, frequently asked questions, industry resources, regulatory information, and general guidance regarding background screening.

This information is provided for educational and informational purposes only.

Although we strive to provide useful and accurate information, laws and regulations may change, and requirements may vary by jurisdiction.

Website content should not be considered legal advice or a substitute for consultation with qualified legal counsel.

Employers and other organizations should seek appropriate professional guidance regarding their specific compliance obligations.

12. Service Availability and Website Changes

We may update, modify, suspend, or discontinue website features, informational resources, or publicly described services at any time, subject to applicable contractual and legal obligations.

Certain background screening services may not be available in every jurisdiction or for every permissible purpose.

Service availability may also depend on information source restrictions, regulatory requirements, and client eligibility.

Separate service agreements govern any specific commitments regarding screening services, pricing, turnaround times, or service levels.

13. Disclaimer of Website Warranties

The website and its general informational content are provided on an “as is” and “as available” basis.

To the extent permitted by applicable law, Fidelity Background Checks disclaims implied warranties relating to general website operation and informational content, including implied warranties of merchantability, fitness for a particular purpose, and noninfringement.

We do not guarantee that the website will always be uninterrupted, error-free, or free from technical issues.

This disclaimer does not eliminate or limit any warranties, duties, or obligations that cannot lawfully be disclaimed, including applicable obligations under consumer reporting laws.

14. Limitation of Liability

To the fullest extent permitted by applicable law, Fidelity Background Checks and its authorized representatives will not be liable for indirect, incidental, special, consequential, or punitive damages arising solely from the use of, or inability to use, the general informational website.

This limitation does not apply where prohibited by law and does not limit liability for conduct or obligations that cannot lawfully be excluded or restricted.

Nothing in these Terms limits any rights or remedies available under the FCRA or other applicable consumer protection laws.

Liability arising under separate background screening service agreements is governed by those agreements and applicable law.

15. Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold harmless Fidelity Background Checks and its authorized representatives from third-party claims, damages, liabilities, and reasonable expenses arising from your unlawful use of the website or material violation of these Terms.

This provision does not apply to the extent a claim results from Fidelity Background Checks’ own unlawful conduct or other liability that cannot legally be shifted.

Nothing in this section restricts consumer rights or remedies established by applicable law.

16. Compliance With Applicable Laws

Users agree to comply with all applicable federal, state, and local laws when accessing the website or requesting background screening services.

Relevant laws may include, depending on the circumstances:

• Fair Credit Reporting Act (FCRA)

• Applicable state consumer reporting laws

• Federal and state privacy laws

• Employment discrimination laws

• State and local fair chance hiring requirements

• Driver’s Privacy Protection Act (DPPA)

• Applicable data protection and information security requirements

Not every law listed applies to every screening request or organization. Additional laws and regulations may apply based on the service, jurisdiction, and intended use.

17. Changes to These Terms

Fidelity Background Checks may revise these Terms periodically to reflect changes in website functionality, business operations, applicable laws, or other relevant circumstances.

Updated Terms will be posted on this page with a revised “Last Updated” date.

Continued use of the website after revised Terms become effective constitutes acceptance of the updated Terms to the extent permitted by applicable law.

Material changes affecting contractual screening services may require separate notice or agreement.

18. Governing Law

These Terms will be governed by applicable United States federal law and the laws of the state in which Fidelity Background Checks is legally established, without regard to conflict-of-law principles, except where mandatory law requires otherwise.

Any disputes arising from use of this website will be subject to applicable laws and jurisdictional requirements.

This provision does not override consumer protections or mandatory legal rights available under federal or state law.

19. Severability

If any provision of these Terms is determined to be invalid, unlawful, or unenforceable, the remaining provisions will continue in effect to the extent permitted by law.

Any unenforceable provision will be interpreted or limited as necessary to comply with applicable legal requirements.

20. Contact Information

If you have questions about these Terms of Use, website policies, or background screening services, please contact Fidelity Background Checks.

Fidelity Background Checks

Website: https://fidelitybackgroundchecks.com/

Contact: Please visit our Contact Us page to submit your inquiry.

For questions involving consumer reports, disputes, or rights under the FCRA, please use the appropriate contact or dispute procedures identified by Fidelity Background Checks.

Our Commitment to Responsible Background Screening

At Fidelity Background Checks, we believe trustworthy background screening begins with responsible information handling, transparency, and respect for applicable consumer protection laws.

We are committed to helping employers and organizations understand the importance of lawful background screening practices while recognizing the privacy and rights of the individuals being screened.

Learn More About Our Background Screening Services

Contact Fidelity Background Checks to discuss your organization’s screening needs and available services.